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Orderhouse Blog

5 Ways Returns Processes and Policies Can Impact Profitability

"The purpose of a business is to create a customer that creates customers" ~ Shiv Singh

Topics: direct to consumer ecommerce influencer marketing ecommerce solutions DTC customer experience customer care ecommerce customer service customer service customer support shipping ecommerce sales ecommerce strategy omnichannel fulfillment

5 Steps to Protect and Build Your Social Media Reputation

Ineffective social media operations is costing US business $40 billion each year. (Social Media Today)

Topics: direct to consumer ecommerce social media influencer marketing ecommerce solutions DTC digital marketing plan customer experience customer care ecommerce customer service customer service customer support

Master Digital Marketing in 2018

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Are you ready to get serious about your digital marketing strategy? You’ll need to if you want to build a successful eCommerce business in 2018.

Topics: ecommerce services B2B ecommerce ecommerce solutions end-to-end ecommerce digital marketing strategy digital marketing plan ecommerce website ecommerce trends ecommerce

The Supreme Court, State Sales Tax, & eCommerce: Your Questions Answered

In 1992, a mail order office equipment and supplies business named Quill brought a case to the U.S. Supreme Court against North Dakota. Their complaint involved having to pay sales tax in a state where they had neither employees nor warehouses (at the time the company had offices and warehouses in Illinois, California and Georgia.) “Quill argued that North Dakota’s attempt to collect sales taxes from the vendor violated the Supreme Court’s dormant commerce clause doctrine, which prohibits states from taking certain actions that interfere with interstate activity,” wrote Daniel Hemel in an article about the decision for Slate.com.

Topics: ecommerce strategy end-to-end ecommerce ecommerce solutions ecommerce services

Should Your B2B eCommerce Site Be More Like a B2C Retailer?

“Frost & Sullivan projects that B2B eCommerce will hit $12 trillion in sales worldwide by 2020, up from $5.5 trillion in 2012.” [Digital Commerce 360]

Topics: ecommerce B2B ecommerce ecommerce services ecommerce solutions