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SERVICES > Customer support

Customer Support

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Building brand loyalty requires matchless online customer service. Our customer support pros know your products and provide first-class personalized service for your clients.

Here’s what you can expect from our online customer support:

  • Help customers get quick answers with self-service links on the website for common service requests, such as product questions and returns.
  • No lost tickets with automated back-office ticketing system that manages service requests on a first-in-first-out basis.
  • Speedy customer service with requests handled within one business day via email or phone call.
  • Your customer service and return policies followed to the letter.
  • Fast shipping with pick, pack and ship of products within 24 hours of receiving order.
  • Inbound calls from a new toll-free number or one you already use.
  • Staff trained on your products to answer customer questions and find solutions.

View all the ecommerce services that come in one simple package. 


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